Introduction In 2023, after the AI boom (which is still going strong), several companies integrated artificial intelligence into their native toolsets. Shopify was obviously no exception — they launched Shopify…

In 2026, we are focusing heavily on customer support content for online stores using platforms like Shopify. Shopify is currently one of the most widely used e-commerce platforms in the…

Article updated on 06/01/2026. Your Shopify store starts selling more, and with that, you face the following dilemma: you can no longer keep up with basic customer support, and it’s…