Introduction In 2023, after the AI boom (which is still going strong), several companies integrated artificial intelligence into their native toolsets. Shopify was obviously no exception — they launched Shopify Magic, which initially focused on generating product descriptions with AI. Over time, the tool gained more robust features, and one of them is the integration […]
Shopify Magic for Customer Support: Inbox, Sidekick & Flow Read More »
In 2026, we are focusing heavily on customer support content for online stores using platforms like Shopify. Shopify is currently one of the most widely used e-commerce platforms in the world and dominates a large portion of the modern DTC (direct-to-consumer) e-commerce market. In our latest article, we taught how to outsource Shopify customer service
How to Set Up Your Shopify Support Strategy From Scratch Read More »
Article updated on 06/01/2026. Your Shopify store starts selling more, and with that, you face the following dilemma: you can no longer keep up with basic customer support, and it’s time to outsource it. OUTSOURCE YOUR SHOPIFY CUSTOMER SERVICE WITH BRAZILDESK, CLICK HERE! Orders pending review, customers asking where their products are, returns, and people
How to Outsource Your Shopify Customer Service in 2026 Read More »
